After the audit (stage 2), Halal Italia verifies an example of the packaging to be used for products bearing the certification trademark before deciding whether to issue certification. Only after certification has been issued is the company authorised to use and print the Halal Italia trademark on its products and materials.

Tips for avoiding common mistakes when using the Halal Italia trademark:

• it must not be bigger than the company brand or the product brand
• it cannot be used on company business cards or letterheads
• it must not be misshaped
• it must not include «halalitalia.org» website
• it must not be placed inside shapes that alter its structure and make it look like a different trademark
• stickers bearing only the Halal Italia trademark cannot be used

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• the company in question should send a letter to customer@halalitalia.org for the attention of Halal Italia’s Quality Manager
• the letter, signed by its legal representative, must include the company’s contacts, the subject and reasons for the appeal complete with any attachments in support of the reasons given
• a special appeals commission made up of members who were not involved in decision-making regarding the auditing and certification procedures will carry out all the appropriate inquiries, assess the company’s claims and re-examine the measures taken by Halal Italia
• at the end of the complaints procedure Halal Italia will send written communication to the company regarding the outcome of the inquiry and any new decisions made.

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